Maintenance I & Night Manager - Sobrato, Gilroy

POSITION SUMMARY Performs duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning in housing projects designed to provide low-income families, seniors, special users, or other eligible individuals with furnished or unfurnished housing in single or multi unit dwellings.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Efficiently and effectively schedules work order requests, adhering to maintenance priorities.
• Performs the following duties and repairs: plumbing, irrigation, carpentry, concrete, dry wall, hardware, doors & windows, flooring, cabinetry, painting, electrical, Heating-Venting and Air Conditioning (HVAC), and appliances.
And other work such as replacement of broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, locks, etc.
; paints interior and exterior; performs carpentry work such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, repair of concrete, masonry, roof, fencing, etc.
• Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc.
Assists in grounds work and limited extermination services when necessary.
• Identifies and assesses problems and needs and communicates these to Property Manager.
Maintains congenial relationships with all residents; is professional and polite; communicates easily with residents using strong interpersonal skills.
Is able to handle complaints/adversity with tact and diplomacy.
Is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Housing Opportunity requirements.
• Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties.
Maintains knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of the property.
• Maintains physical security of property.
• Under the general supervision of the Property Manager, maintains inventory of, places monthly orders for, picks up and utilizes materials for maintenance and repair.
• Under the supervision of the Property Manager and/ or Facilities, interacts with vendors.
• Periodically inspects building exterior and common areas, performing repairs and janitorial assistance as needed.
Assists with scheduled unit inspections.
Assists in refurbishes apartments prior to occupancy.
• Maintains accurate records regarding preventative monthly maintenance on all equipment based on manufacturer recommendations or as required by housing regulations or codes.
• Enforce and adheres to company policies, rules and regulations and assure safety practice are used which comply with company, OSHA guidelines.
EDUCATION and/or EXPERIENCE Minimum of 2 years’ experience in a maintenance or construction environment.
PREFERRED SKILLS and/or ABILITIES • Demonstrated experience with preventative and on-going maintenance of a property.
• Ability to work with a minimum of supervision.
• Attentive to detail.
• Desirable second language skills may vary site by site.
• Ability to learn the YARDI maintenance computer program.
CERTIFICATES, LICENSES, REGISTRATIONS Valid California Driver’s License and insurance required.
LANGUAGE, MATH & REASONING SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to contribute to routine written reports and correspondence.
Ability to communicate effectively with residents or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell.
The employee frequently is required to reach with hands and arms.
The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/ or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to fumes or airborne particles.
The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/ or humid conditions, toxic or caustic chemicals, risk of electrical shock, and vibration.
The noise level in the work environment is typically moderate and occasionally loud.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.
While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change.
This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer.
Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.
Job Title: Night Manager Department: Property Management Location: Varied Reports To: Community Manager or Property Supervisor FLSA Status: Non-exempt Last Updated: October 27, 2020 POSITION SUMMARY In exchange for reduced rent housing, the Night Manager is responsible for providing the after-hours management presence in coordination with or in the absence of a Community Manager.
Ensures common area buildings are secured after-hours, including but not limited to laundry facilities, community rooms, light checks and other common areas where applicable.
Responds to on-site emergencies during night shift by taking action to prevent or stop an emergency from escalating, while coordinating with the on-call team member who would relieve the night manager upon arrival on site.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Responds to calls on company issued cell phone beginning at 5:30 p.
m.
through 8:30 a.
m.
, Monday through Friday and 24 hours on Saturday/Sunday and Holidays.
• As assigned or needed, performs janitorial duties such as taking out the garbage, placing the dumpsters in position for collection, daily building and property light check runs, light ground duties during nightly walk, etc.
; Duties also include light maintenance, in cases of emergency, such as turning off the water valve on a toilet, faucet, main water valve, and water vacuum in cases of flooding prior to being relieved by on call team member.
• Exercises good judgment and own discretion to call for other staff or 911 for help in an emergency.
Contacts on-call maintenance personnel for maintenance emergencies.
• Directs emergency personnel to various parts of grounds, buildings or unit, as appropriate.
Assist when necessary while emergency staff are on-site.
• Within 24 hours, records any incidents, unusual occurrences or emergency/after-hours calls on the incident report form or on call work order, and immediately notifies site Manager as required.
• Walks to be completed at least once each evening.
Maintains an oversight presence by responding and noting any suspicious activities or possible lease violations Walks to be completed of interior common areas and exterior of the property, including the parking lots.
Performs daily light check runs for the property and buildings and ensures all doors and windows in the common areas are locked, and alarms are set.
Report to Community Manager within 24 hours of any lighting issues for maintenance to resolve.
Monitoring of the parking areas for compliance with house rules must be performed.
This includes noting and reporting any parking violations as they occur in addition to any incidences where towing would be required.
Follow through with Community Manager the following business morning will be required for any noted incidents.
• Submission of the Night Manager Weekly Log to be emailed to the Community Manager and Property Supervisor weekly.
• Weekly reporting to the Community Manager noting any incidents or issues identified during the nightly property walks will be required.
• Review of all House Rules and Lease provisions of the assigned property to ensure understanding of and what constitutes a lease violation so that proper notification and follow-through is communicated to the Community Manager.
• Responds to malfunctioning of irrigation system by turning off water or shutting down the irrigation system.
• Attends staff meetings where Night Manager duties are performed, at least once per month or as required.
Attendance to the staff meeting can be done via phone.
• Attendance at resident meetings (quarterly for family sites and monthly for senior sites).
• Reports any changes to household composition to supervisor.
• Adheres to house rules of assigned property, including but not limited to pet, parking, storage, nuisance, sanitation, egress policies as described in Eden’s house rules.
• Adheres to unit inspection requirements to be completed twice a year by immediate supervisor to ensure unit is being maintained according to guidelines outlined in Eden’s house rules.
• Sets an example for the community by living up to Eden’s mission and core values.
SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) • OR • OR LANGUAGE, MATH & REASONING SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence; including but not limited to the incident report.
Ability to effectively present information in one- on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS Must have reliable automobile transportation and a valid California Driver’s License and insurance, if required to work at multiple locations.
PREFERRED SKILLS and/or ABILITIES • Previous experience in property management a plus.
• Ability to discern between emergency and non-emergency situations.
• Pleasant manner and good interpersonal skills.
• Experience working with diverse groups, i.
e.
, staff, residents, vendors, emergency personnel, and outside contacts.
• Commitment to the companies' goals and philosophy.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
The noise level in the work environment is usually very quiet.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.
While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.
This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer.
Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.