*Key Accountabilities:*
• Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
• Complies with store policies and procedures to maintain a safe shopping and working environment.
• Collaborates productively and respectfully with team members to meet or exceed store goals.
• Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
• Makes themselves available to support other team members when needed
*Sales Associate*
• Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
• Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
• Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
• Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
• Minimize loss by actively maintaining sales floor awareness while serving customers.
*Cashier*
• Completes sales transactions quickly and accurately while adhering to cash protection procedures
• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
• Handles returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
*Stockroom*
• Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
• Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
• Ensures adequate supplies to create an effective stockroom environment and continually maintains this
(including all merchandise) within and around the vicinity.
*Knowledge, Capabilities and Experience:*
• Must possess and consistently exhibit the competencies relative to the position.
• Knowledge of customer service principles and processes.
• Ability to learn and adapt quickly in a fast paced environment.
• Ability to understand and carry out oral and/or written instructions and request clarification if needed.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships team members.
• Well developed ability to speak, read, comprehend, and write English
• Ability to maintain reliable and consistent attendance and punctuality.
• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
The noise level in the work environment is usually moderate.
*Physical Requirements:*
• While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to
50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
*Qualifications: *
• Must have or be pursuing a high school diploma or general education degree (GED)
• Three to six month’s experience working in a sports/fashion customer & commercial focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.
• Must be 16 years of age or older.
Job Type: Part-time
Pay: Up to $16.
75 per hour
Benefits:
* Employee discount
* Flexible schedule
* Paid time off
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person
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