*Position:* Spa Receptionist
*Reports To: *Hotel General Manager
*Benefits:* Health/Dental/Vision/Pet Insurance, 401k, Employee Discounts, Flexible Schedules, Paid Time Off, Paid Sick Time.
*Requirements:*
- College or higher level of education (preferred)
- 1 year of Spa experience
- Must be strong leader, self-motivator, team builder and willing to work
*General Responsibilities:*
· Handles positioning of Spa offerings in terms of overall operations, treatment and menu offerings.
· Reviews and refreshes Spa product offering in line with current guest and industry trends.
· Manages the overall functions of the Spa
*Primary Functions:*
· Provides clients with instructional guidance while assuring that all safety precautions and health codes are adhered to throughout the Spa.
· Keeps all Spa, Fitness Center and Pool areas in proper working condition.
· Works with management and develops annual budget and implements a management strategy to define, track, and report monthly, quarterly and annual KPI's to proactively identify efficiency issues and propose solutions.
Participates in weekly/monthly financials reviews, department meetings, forecasting, and variance reporting.
- Promotes Spa with internal and external Sales and Marketing, promotions, packages and strategies for attracting new clients; All while working alongside Director of Sales and with Management.
· Oversees all day-to-day department-related operations including retail receiving, fulfillment, compliance accounting, vendor selection and management of staff.
· Promotes excellent guest/team member relationship by reacting promptly, efficiently, and courteously to all guest and team member concerns.
· Attends weekly coordination meetings and publishes information to staff.
· Creates environment that motivates team members to collaborate, learn, perform, and develop their skills through thoughtful professional development opportunities.
· Provides timely performance assessments and productive workflow processes.
This job description is intended to provide an overview of the requirements of the position.
As such, it is not necessarily all-inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein.
Job Types: Full-time, Part-time
Pay: $19.
00 - $22.
00 per hour
Expected hours: 15 – 40 per week
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 4 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Night shift
* On call
* Overtime
* Weekends as needed
Supplemental pay types:
* Tips
Education:
* Associate (Preferred)
Experience:
* Spa: 2 years (Preferred)
* Sales and Marketing: 1 year (Preferred)
* Spa & Wellness: 1 year (Preferred)
Work Location: In person
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