EMPLOYMENT PROGRAM REPRESENTATIVE

THIS IS A RE-ADVERTISEMENT.
IF YOU PREVIOUSLY APPLIED, YOU DO NOT HAVE TO RE-APPLY THIS IS A BILINGUAL - SPANISH POSITION; MUST BE ABLE TO PASS A BILINGUAL - SPANISH FLUENCY EXAMINATION.
Do you have a passion for helping people and enjoy working with a diverse population? We are seeking for a fluent Spanish speaking individual that is self-driven, creative, and customer focused to assist customers and work cooperatively with local partners in the America's Job Center of California.
You would promote the Employment Development Department (EDD) and Workforce Services (WS) programs and/or services through the delivery method of self-service, facilitated self-help and staff assisted services by providing employment services to job seekers and employers.
If looking for an opportunity to work with the public, analyze customer needs, coordinate job fairs/events, apply marketing skills, identify solutions, pay attention to detail, make a difference, and work in a team environment, then this may be the job for you.
Overnight travel may be required.
Travel between offices may be required.
This position currently includes a Geographic Pay differential of $250 per month for Santa Cruz County.
Position exists in Capitola ARU 045.
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
You will find additional information about the job in the Duty Statement.
Working Conditions Occasional overnight travel to attend training or meetings may be required.
Travel between offices may be required.
May require outreach activities depending on project/task assigned.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
EMPLOYMENT PROGRAM REPRESENTATIVE Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-395269 Position #(s): 280-045-9194-004 Working Title: Employment Program Representative Classification: EMPLOYMENT PROGRAM REPRESENTATIVE $3,534.
00 - $4,216.
00 A $3,826.
00 - $4,789.
00 B $4,393.
00 - $5,500.
00 C # of Positions: 1 Work Location: Santa Cruz County Telework: In Office Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations.
For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State.
In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks.
Working at EDD presents many opportunities.
If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: https://www.
edd.
ca.
gov Special Requirements The position(s) require(s) fluency in the Spanish language.
If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.
It is strongly encouraged to apply through your CalCareer Account at www.
calcareers.
ca.
gov.
Please only submit ONE application.
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following: Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.
) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.
This page is for examination use only.
Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/11/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).
SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Application Packages may be submitted electronically through your CalCareer Account at www.
CalCareers.
ca.
gov.
When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Employment Development Department Attn: Job Control # 395269 Human Resource Services Division, MIC 54 PO Box 826880 Sacramento, CA 94280-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Employment Development Department Attn: Job Control # 395269 EDD/Human Resource Services Division (6th floor solar) 722 Capitol Mall Sacramento, CA 95814 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application.
Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.
CalCareers.
ca.
gov.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional.
It may be included, but is not required.
School Transcripts Other - A College Diploma is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.
The request should be made at the time of contact to schedule the interview.
Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: A motivated self-starting individual with strong analytical skills, proficient in the use of Microsoft Word and Excel, PowerPoint, Outlook, Share Point, with excellent oral and written communication skills.
In addition, this individual will maintain flexibility, adaptability to change, professionalism, and can effectively manage competing priorities with attention to detail and follow through, and organizational skills.
Benefits Benefit information can be found on the CalHR website, www.
calhr.
ca.
gov, and the CalPERS website, www.
calpers.
ca.
gov.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.
edd.
ca.
gov Hiring Unit Contact: Sylvia Neander (916) 507-3050 Sylvia.
Neander@edd.
ca.
gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact: EEO Officer (916) 654-8434 EEOMail@edd.
ca.
gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Background Investigation Requirement The position(s) may require an applicant to pass a background investigation.
However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department.
The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies.
Anyone failing to pass the background investigation will be provided information on how to appeal the process.
A criminal conviction may not result in an automatic determination of "Not Qualified.
" ADDITIONAL DEPARTMENT INFORMATION: The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey Merit System Principles Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.
calhr.
ca.
gov/Training/Pages/performance-management-merit-system-principles.
aspx Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place.
Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.